Unemployment InsuranceARLINGTON HEIGHTS – State Senator Ann Gillespie (D-Arlington Heights) is reminding residents that independent contractors and employees in the “gig economy” can apply for Pandemic Unemployment Assistance (PUA) from the Illinois Department of Employment Security (IDES).

“With the passage of the CARES Act, more employees are now able to receive economic assistance,” Gillespie said. “Those who work in the ‘gig economy’ should apply as soon as possible so they can be approved for the PUA program.”

PUA provides up to 39 weeks of federally funded unemployment benefits to individuals not typically eligible for unemployment benefits. In order to be eligible for the PUA program, applicants must first prove they are ineligible for regular unemployment insurance through IDES. After being denied for unemployment insurance, applicants will be considered for the PUA program. People can file for unemployment insurance here or call 800-244-5631.

In order to process the extremely high volume of unemployment benefit claims due to COVID-19, IDES has implemented the following schedule for those filing claims:

Filing Schedule:

  • Those with last names beginning with letters A-M will be asked to file their claims online Sundays, Tuesdays or Thursdays, or call Tuesdays and Thursdays between 7:30 a.m. – 6 p.m.
  • Those with last names beginning with letters N-Z will be asked to file their claims online Mondays, Wednesday or Fridays, or call Mondays and Wednesdays between 7:30 a.m. – 6 p.m.
  • Anyone can call Fridays from 7:30 a.m. – 6 p.m. if they could not file over the phone during their allotted window.
  • Saturdays will be available for anyone to accommodate those who could not file online during their allotted window.
Category: News

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Contact Info

Springfield Office:
108D Capitol Building
Springfield IL 62706
Phone: 217-782-4471

Arlington Heights Office:
171 W. Wing St., #202
Arlington Heights IL 60005
Phone: 847-749-1880